Privacy Policy

Privacy Policy

Introduction

Welcome to https://boulder-depression-therapy.denvermentalhealthcare.com (hereinafter referred to as “Boulder Depression Therapy,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, use, and disclosure of personal data in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California Consumer Privacy Act (CCPA/CPRA) and California Personal Information Collection Statement (CPCS)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Sales Practice Act (UCPA)
  • Connecticut Transactional Activities Subject to the Consumer Data Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website located at https://boulder-depression-therapy.denvermentalhealthcare.com.
  2. Any mobile applications or services offered through our website.
  3. Interactive features and services on our platforms.
  4. All communications sent by us, including newsletters, emails, phone calls, and text messages (SMS).

Please note that this policy does not extend to third-party websites, applications, products, or services accessible through links on our platform. These entities have their own privacy policies governing the handling of your data, so we encourage you to review them before using such services.

Processing Activities

This policy outlines our practices regarding:

  1. User Accounts: When you create an account with us to access our services, we collect and process your account information, including user names, passwords, email addresses, and profile details.
  2. Payments: We securely process payment information when you purchase our products or services, including credit card numbers, billing addresses, and transaction history.
  3. Financial Information: This includes data related to your financial status, such as income levels, which we may collect for service customization and analytics purposes.
  4. Purchase History: Details about the products or services you have purchased from us, including quantities, prices, and delivery information.
  5. Mobile Device Identifiers: We may access unique identifiers on your mobile device, such as IP addresses, device types, operating system versions, and advertising IDs.
  6. Location Data: With your consent, we collect data about your location to provide personalized services or content.
  7. Feedback and Reviews: Any feedback, comments, ratings, or reviews you submit to us regarding our products, services, or website.
  8. Social Media Information: If you choose to interact with us on social media platforms, we may collect information from those accounts, including your public profile data and content you share with us.
  9. Product Interaction: Details about how you interact with our products, such as features used, pages visited, and purchase behavior.

Personal Data Collection Methods

We gather personal data through various methods:

  1. User Input: When you voluntarily provide information by filling out forms on our website or interacting with our applications.
  2. Automate Technologies: Cookies, web beacons, and similar technologies used to collect data about your interactions with our platform.
  3. Third-Party Providers: Services that assist us in collecting and processing personal data, ensuring compliance with privacy regulations. These providers operate subject to their own privacy policies.

Cookies

We utilize cookies to enhance your experience on our website and for analytics purposes:

  • Strictly Necessary Cookies: Ensure basic functions of the website, such as secure login and navigation.
  • Preference Cookies: Remember your settings and preferences for a personalized experience.
  • Analytics Cookies: Track user behavior on our site to provide insights for service improvements.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Data Retention and Deletion

We retain personal data only for the duration required by law or for legitimate business purposes:

  • Data related to user accounts is retained as long as your account is active or until you request its deletion.
  • Payment and transaction records are kept for accounting and legal requirements, typically up to seven years.
  • We anonymize and aggregate certain data after retention periods for research and analytics purposes but do not associate it with individual users.

Data Security Measures

We have implemented robust security measures to protect your personal data:

  • Employing industry-standard encryption protocols for secure communication.
  • Engaging secure third-party processing partners who adhere to strict privacy standards.
  • Regularly reviewing and updating our security practices to adapt to evolving threats.

Children’s Privacy

Boulder Depression Therapy does not knowingly collect personal data from children under the age of 18. Our services are intended for adults, and we encourage parents and legal guardians to monitor their child’s online activities.

Your Rights (Regarding Personal Data)

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  1. Access: Request access to the personal data we hold about you.
  2. Rectification: Ask us to correct any inaccurate or incomplete personal data we have about you.
  3. Erasure (Right to be Forgotten): Demand the deletion of your personal data, subject to legal and legitimate business reasons for retention.
  4. Restriction: Limit our use of your personal data in specific circumstances, such as contesting the accuracy of the data or preventing unauthorized processing.
  5. Portability: Receive your personal data in a structured, commonly used format, enabling you to transfer it to another controller.
  6. Objection: Object to the processing of your personal data for specific purposes, including marketing and profiling.
  7. Non-Discrimination: Assert your right to be free from discriminatory practices based on certain personal characteristics.
  8. Appeals/Complaints: File appeals or complaints with our privacy team regarding our handling of your personal data.
  9. Withdrawal of Consent: Withdraw your consent for us to process your personal data at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on our website with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

Contact Information

For any questions, requests, or concerns regarding privacy or data protection:

  • Email: [email protected]
  • Mailing Address: [Privacy Team Address] (Please note that sharing physical addresses for privacy contacts is not a requirement, but we provide it as an additional point of contact.)